Payment Questions

What can I use to pay?

Choose from the methods offered in checkout at www.unoravi.com. The available options are the ones that can be selected for that purchase. Check the currency, item quantities, delivery details and final amount before confirming.

Why does my provider show a pending amount?

A payment service may reserve an amount while authorization or verification is in progress. That status is not always the same as a completed order. Look for your store confirmation and check the provider's transaction details before making another attempt.

What if I paid but cannot find my order?

Email [email protected] with the checkout email, approximate payment time and a transaction reference. A cropped screenshot showing the amount and status can help; remove full account numbers and other unrelated information. We can use those details to investigate the mismatch.

How are corrections and refunds handled?

If stock, payment verification or another order issue needs attention, we will explain the next step. Approved refunds are sent through the original supported payment route. Their appearance on a statement depends on the receiving provider or bank. Currency conversion and any separate bank fees follow the terms of the service that applies them, rather than the displayed price of the garment.