Why we receive information

When you use www.unoravi.com, Unoravi receives information needed for shopping, order administration and customer enquiries.

Information	Purpose
Contact and delivery details	Communicating about and fulfilling a purchase.
Order and transaction references	Matching payments, handling corrections and keeping required records.
Messages and relevant attachments	Answering questions and investigating complaints.
Browser, session and technical records	Operating the cart, identifying faults and protecting the service.

Where it goes and how long it stays

Service providers may receive the information necessary for their roles, such as hosting, payment processing, delivery or email. Records may also be used or disclosed to meet legal obligations and resolve disputes. Access to personal records is limited according to service responsibilities, supported by reasonable organisational and technical measures intended to reduce loss, misuse and unauthorised disclosure. Retention depends on the purpose and applicable requirements; information no longer needed should be deleted or de-identified.

Your choices

You can manage browser storage, although disabling essential storage may prevent some shopping functions. Applicable privacy rights may include access, correction, objection, erasure and data portability. Where processing depends on consent, you can withdraw that consent.

Send a request or privacy question to shop@unoravi.com, describing the information concerned. Proportionate verification may be needed to protect your records, and some information must remain for legal reasons. You can also complain to the National Privacy Commission of the Philippines. Processing must have an applicable lawful basis, including fulfilling an order, legal obligations or consent where required.

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